Hinkin, Timothy R.
The cost of turnover : putting a price on the learning curve / Timothy R. Hinkin, J. Bruce Tracey.
KST: 2411-4; KST: 2221
* troškovi ugostiteljskog poduzeća * hotelijerstvo
* znanstveni članak
* costs of catering enterprise * hotel industry
1. Tracey, J. Bruce
U: The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3. - 14-21.