Pyo, Sungsoo
      Quality research in tourism and hospitality: perspectives and research agenda / Sungsoo Pyo.

KST: 216-2; KST: 2415
* kvaliteta u turizmu * klasifikacija, kategorizacija, standardizacija
* znanstveni članak

* quality in tourism * classification, categorization, standardization
* TQM * quality assurance * tourism * hospitality * leisure * ISO * quality awards * research

U: Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 1. - 1-12.

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