Kandampully, Jay
      Customer loyalty in the hotel industry: the role of customer satisfaction and image / Jay Kandampully, Dwi Suhartanto.

KST: 4221-5; KST: 4222; KST: 2221
* zadovoljstvo, motivacije * image * hotelijerstvo
* znanstveni članak

* satisfaction, motivations * image * hotel industry
* customer satisfaction * customer loyalty * hotels * New Zealand

1. Suhartanto, Dwi


U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 12 (2000), No. 6. - 346-351.

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