Buissink-Smith, Nell
      Conceptualizing the 'spirit of service' in tourism education and training: a case study from New Zealand / Nell Buissink-Smith, Alison J. McIntosh. - 2001.

KST: 131-1; KST: 216-2; KST: 106
* obrazovanje - općenito, turizam i teorija, istraživanja, obrazovanje , obrazovanje i kadrovi * kvaliteta u turizmu * Australija i Oceanija
* znanstveni članak

* education - general, tourism and theory, research, education , education and human resources * quality in tourism * Australia and Oceania
* tourism education and training * service quality * hidden curriculum

1. McIntosh, Alison J.


U: Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 1 (2001), No. 1. - 79-96.
Vol.   1 (2001), No. 1