Baldigara, Tea
International Conference on Tourism and Transition
(Dubrovnik ; 2000)
      Statistical process control in a hotel / Tea Baldigara.

UDK: 65.012.7:640.41]:519.2

KST: 2411; KST: 2417; KST: 2221
* ekonomika ugostiteljskog poduzeæa, financije * planovi razvoja ugostiteljskog poduzeæa, controlling * hotelijerstvo
* referat na skupu

* economics of catering enterprise, finances * development plans of catering enterprise, controlling * hotel industry
* statistical process control * managerial approach * core hotel business process * process variability * process results

U: Tourism and transition : proceedings of the International Conference held in Dubrovnik, Croatia, November 22-24, 2000 / organized by Faculty of Tourism and Foreign Trade Dubrovnik. - Dubrovnik : Fakultet za turizam i vanjsku trgovinu, 2000. - ISBN 953-96606-0-2. - ISSN k2000-191. - , 59-83.
Tourism and transition