Evans, Michael R.
      The thorny question of automatic service charges : policies at prominent U.S. resorts / Michael R. Evans, Dinesh S. Dave. - 1999.

KST: 333-3
* napojnice, turističke usluge i proizvodi
* znanstveni članak

* tips, tourist services and products

1. Dave, Dinesh S.


U: The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 4. - 78-83.

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