Southern, Geoff
A systems approach to performance measurement in hospitality / Geoff Southern.
KST: 2411
* ekonomika ugostiteljskog poduzeća, financije
* znanstveni članak
* economics of catering enterprise, finances
* service quality * service * hospitality industry
U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 7. - 366-376.