Southern, Geoff
      A systems approach to performance measurement in hospitality / Geoff Southern.

KST: 2411
* ekonomika ugostiteljskog poduzeća, financije
* znanstveni članak

* economics of catering enterprise, finances
* service quality * service * hospitality industry

U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 7. - 366-376.
Vol. 11 (1999), No. 7