Callan, Roger J.
Hotel guest history as the foundation for database marketing: embracing a pilot survey of UK hotels / Roger J. Callan, Andrea Teasdale.
* znanstveni članak
* database marketing * guest history * guest history system * UK hotels * one-to-one marketing
1. Teasdale, Andrea
U: Journal of vacation marketing : an international journal. Vol. 5 (1999), No. 2. - 140-153.