Hudson, Simon
      Measuring service quality at tourist destinations: an application of importance-performance analysis to an alpine ski-resort / Simon Hudson, Graham W.H. Shephard. - 1998.

KST: 3321; KST: 216-2; KST: 81-2-2
* destinacija * kvaliteta u turizmu * zimsko-sportski turizam
* znanstveni članak

* destination * quality in tourism * winter-sports tourism

1. Shephard, Simon W.H.


U: Journal of travel & tourism marketing OTPIS 2021. Vol. 7 (1998), No. 3. - 61-77.

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