Heung, Vincent C.S.
      Hotel service quality in Hong Kong: a study of tourists' expectations / Vincent C.S. Heung, M.Y. Wong. - 1997.

* znanstveni članak

* Hong Kong * hotel service quality * tourist expectation * hotel marketing

1. Wong, M.Y.


U: Journal of vacation marketing : an international journal. Vol. 3 (1997), No. 3. - 264-271.

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