Palmer, John
      The use of technology in hotel marketing / John Palmer. - 1997

* znanstveni članak

* cross training * Property Management System (PMS) * guest history life * Conference and Banqueting (C&B) * yield management * bid price

U: Journal of vacation marketing : an international journal. Vol. 3 (1997), No. 2. - 164-169.
Vol.  3 (1997), No. 2