Nogueira, Mario G.
      Improving the quality of tourism: in search of client satisfaction - the case of Madeira / Mario G. Nogueira.

Naslov katalogizatora:
* Poboljšanje kvalitete turizma u Madeiri radi većeg zadovoljstva gosta

* referat na skupu

* client satisfaction * development * environment * identity * image * strategy * sustainability * tourism

U: It's showtime for tourism: new products, markets and technologies : Twenty-seventh annual conference. June 16-19, 1996, Bally's Las Vegas Hotel, Las Vegas, Nevada. - Lexington : Travel and Tourism Research Association, 1996. - ISSN k97-069. - , 307-312.

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