Jauncey, Stuart
The meaning and management of yield in hotels / Stuart Jauncey, Ian Mitchell, Pamudji Slamet. - 1995.
* znanstveni članak
* customer service * hotel and catering * management * organization
1. Mitchell, Ian
2. Slamet, Pamudji
U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 7 (1995), No. 4. - 23-26.