Brownell, Judi
      Creating strong listening environments : a key hospitality management task / Judi Brownell.

* znanstveni članak

* corporate culture * employee attitudes * listening * organizational behaviour * quality

U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 6 (1994), No. 3. - 3-10.
Vol.  6 (1994), No. 3