Jones, Peter
      Measuring guest satisfaction in uK-based international hotel chains : principles and practice / Peter Jones, Alexia Ioannou. - 1993.

* znanstveni članak

* amenities * classification * competition

1. Ioannou, Alexia


U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 5 (1993), No. 5. - 27-31.

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