Teare, Richard
Hospitality operations: patterns in management, service improvement and business performance / Richard Teare.
Naslov katalogizatora:
* Management u ugostiteljstvu
* znanstveni članak
* company performance * hospitality industry * improvement * operations management * service quality * strategy
U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 8 (1996), No. 7. - 63-74.