Witt, Chris
Service quality in airlines / Chris Witt, Alan Mühlemann.
KST: 2254; KST: 216-2
* zračni promet * kvaliteta u turizmu
* znanstveni članak
* air transportation * quality in tourism
1. Mühlemann, Alan
U: Tourism economics : the business and finance of tourism and recreation. Vol. 1 (1995), No. 1. - 33-49.