Witt, Christine A.
Delivering a quality service in air travel: the problems / Christine A. Witt, Alan P. Muhlemann.
KST: 2254
* zračni promet
* znanstveni članak
* air transportation
1. Muhlemann, Alan P.
U: Revue de tourisme = The tourist review = Zeitschrift für Fremdenverkehr. Vol. 50 (1995), No. 1. - 32-37.